Privacy Policy
Effective Date: August 2026
Welcome to [Sialge Packaging Co., Ltd.] (“we,” “us,” or “our”).
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request product quotations, or communicate with us through our online forms and contact channels.
1. Information We Collect
When you interact with us via our website forms, email, or other communication channels, we may collect business contact information that you voluntarily provide, including:
Your name and title;
Your business/company name and country/region;
Your business email address and phone number / WhatsApp;
Details regarding your product inquiry, specific requirements, destination port, and message content.
2. How We Use Your Information
We use the information collected solely for legitimate B2B commercial purposes and customer support, including:
Responding promptly to your inquiries and providing technical data sheets (TDS), product samples, and official price quotations (EXW, FOB, CIF);
Processing and managing orders, production schedules, logistics, and shipping arrangements;
Providing ongoing customer service and improving our products and website experience;
Complying with applicable international trade regulations and export compliance requirements.
3. Data Protection and Security
We implement appropriate technical, administrative, and physical security measures to protect your personal and business information against unauthorized access, loss, alteration, or disclosure.
We retain your information only for as long as necessary to fulfill the commercial purposes outlined in this policy or to comply with statutory legal obligations.
4. Third-Party Sharing and Disclosure
No Sale of Data: We do not sell, rent, trade, or otherwise disclose your personal contact information to third parties for marketing purposes.
Service Providers & Logistics: We may share necessary delivery information (such as consignee contact details) strictly with trusted international freight forwarders, shipping lines, and customs brokers solely to execute your order shipment.
Legal Compliance: We may disclose information if required by applicable law, regulation, or legal proceedings.
5. Cookies and Web Analytics
Our website may use standard cookies and analytics tools to understand site traffic patterns, optimize page loading performance, and enhance browsing experience. You can choose to disable cookies through your browser settings without affecting your ability to view general product information on our website.
6. Your Rights
You have the right to request access to, correction of, or deletion of your business contact information stored in our system at any time. To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Company Name: [Silage Packaging Co., Ltd.]
Email: [sales@silagepacking.com]
Website: [www.silagewrapping.com]